If you are to succeed in the hospitality and leisure industry, it is essential that you protect your reputation and offer excellent customer care and service.
Your risk and liability can increase if you fail to comply with regulatory issues or health and safety requirements.
If you are relying on another business to deliver its products or services to you as part of your offering to a customer, you could be exposed if it is not clear who is responsible for what.
Whatever type of hospitality outlet you own or run; or you are obtaining services from elsewhere such as an events management operation, you will all face the same issues to a varying degree.
We can help you with:
Our lawyers are experienced in advising businesses in the hospitality and leisure industry who supply goods and services primarily to consumers. We also advise on business to business situations so can easily help with supply chain issues. We understand that businesses in this industry need to strike a balance between protecting their own risk and liability and offering clear, concise and easily accessible information to consumers.
You won’t attract more customers by bombarding them with legal jargon, which is why we couch our advice in clear, concise and practical terms and strive for documents we draft to be the same.