Civil and commercial mediation

What is mediation?

Civil and commercial mediation is a flexible and confidential process used to settle a dispute between two or more people, businesses or other organisations.

What are the benefits of civil or commercial mediation?

  • Civil and commercial mediation is a voluntary and confidential process.
  • Mediation can help preserve personal and business relationships. It is a process that focusses on communicating effectively with each other to find solutions that work for all.
  • Unlike in court, where the process is governed by the court’s rules and a judge makes an ultimate decision, in mediation the parties can decide how they want to resolve the dispute and neither party has to accept an outcome they are unhappy with. Mediation allows the parties to stay in control.
  • Civil or commercial mediation is generally much quicker and much less expensive than going to court. It can therefore be a far more efficient way of resolving disagreements.
  • Mediation provides a safe and supportive environment. The mediator will listen to all views, talking to you privately, and sometimes together with the other party, to help guide you through the process.
  • Mediation is confidential. Disputes that are taken to court, can become very public. A mediation is private between you and the other party.

How long does civil or commercial mediation take?

Mediations will usually last between half a day and a full day, depending on the complexity of the situation.

Is mediation Compulsory?

No. Mediation is a voluntary process.

Is offering to mediate a sign of weakness?

No. You are always in control at mediation. You choose what information can be discussed with the other side, and you choose whether to settle and on what terms.

Who pays for the civil or commercial mediation?

Typically, both sides pay an equal share of the fee.

We could not praise Jeremy enough for the support and guidance he gave to myself and my siblings throughout the entirety of our case. Messages and correspondence were relayed promptly, and everything was explained in understandable terms. We trusted his advice and guidance implicitly and this led to a very successful outcome.

Client of Jeremy Ferris - JV

September 2023

How can we help you?

Choose Furley Page for civil and commercial mediation

Jeremy Ferris, Partner in our Dispute Resolution Team, is a trained mediator as well as being a practising solicitor for the past 20 years and (non-practising) chartered surveyor.

Telephone or email Jeremy Ferris if you would like to discuss how mediation might help you resolve your dispute.

How can we help you?