Selling online

If you are using a website or app to sell goods online, or provide facilities such as making bookings, ordering services or providing advice, it is important to seek legal advice.

To prevent future problems you need to understand how the law affects online selling and trading and any additional cancellation rights of the consumer.

How does the law affect online selling?

When trading online you should have a set of written terms that are bespoke to your needs and to make sure you incorporate those terms into your contracts.

Pricing and other errors on websites may cause problems and it is important you have terms in place to deal with such circumstances.

Contracts concluded online may be subject to provisions relating to distance selling and consumer protection regulations, requiring you to provide certain prescribed information and giving your customers additional cancellation rights.

If you get it wrong and contracts are not structured properly, there is a risk that the whole contract may be found unenforceable.

You need to approach selling to consumers differently to selling to other businesses.

We can help you with:

  • Drafting terms and conditions for selling online
  • Advising on effective incorporation of contractual terms
  • Reviewing and updating existing terms and conditions
  • Advising in relation to distance selling and e-marketing issues

Why choose Furley Page for advice about selling on-line

We have experience of working with different types of businesses across many sectors and can think practically about your particular risks and liabilities.  Even if you have been selling on-line for a while it is crucial to keep your terms and conditions under review to keep up with changes in the law and adapt to new challenges that may crop up.

Our experience with the rules in this area means we can guide you through the issues in a straightforward way so you understand how they apply to your business.

Contact George Crofton-Martin or Will King to find out how we can help you.

How can we help you?

How can we help you?